This is How the Best Dealerships Process Payments

This is How the Best Dealerships Process Payments

By Maude Martin, on Oct 7, 2021

The most competitive dealerships know that time is money, and automating repetitive tasks is essential to freeing up more resources. Kimoby Pay is the solution every dealership needs to keep up with the trend of contactless, mobile payments.

Top dealerships use Kimoby Pay to handle 80% of their service payments. That means only 20% of customers come into the store to pay. Think about all the time you could save by avoiding all the hassle of wiping down debit machines, waiting on customers to remember their pin numbers, and answering questions you could have already settled throughout the workday.

Customers appreciate Kimoby Pay too. They don't have to physically come into the stores, disinfect their hands, wait in line, and wait for the payment system to boot up. The most competitive dealerships know that time is money, and automating repetitive tasks is essential to freeing up more resources and keeping customers happy. Kimoby Pay is the solution every dealership needs to keep up with the trend of contactless, mobile payments.

To upgrade your payment process, start by installing Kimoby Pay. Next, every time a customer comes into the store to drop off their keys, mention that they'll receive a payment link from Kimoby when servicing is done. That way, your customers will feel more comfortable using an online payment method knowing that it's coming from your business.

Also consider talking to your staff about the many ways Kimoby Pay can make their lives easier. Here are the three main departments that can easily benefit from using mobile payment requests regularly:

Service departments

Kimoby Pay helps service departments provide an efficient, safe, and easy-to-use solution that supports a great customer experience. When it comes to settling their invoices, customers can easily view their bill from their mobile phone and complete the payment with a credit card, Apple Pay or Google Pay. They can even save their receipts and print them if they want a hard copy. Service departments save time, especially when it comes to end-of-day reconciliation. Everything is in the same spot, available online.

Parts departments

When you accept payments by phone, it's not possible to go through security checks to help you prevent fraud. Kimoby Pay is armed with fraud-preventing features that help detect inconsistencies in your customer's data and payment information. It's a much safer alternative, and can help you make better decisions to determine whether to go ahead with a payment or issue a refund. Using Kimoby Pay is also a great way to commit your customers when purchasing special orders by paying for the parts in advance.

Sales departments

Car stocks are at an all-time low, and deposits are becoming more common to reserve a vehicle. Kimoby Pay makes it easy to send payment requests to customers to secure their reservation; no need to come into the store. This guarantees that staff is not losing their time on a purchase that's not going to happen.

Upgrading to Kimoby Pay has countless benefits for your dealership. Not only does it create an exceptional customer experience, but it also saves your staff time so that they can focus on more value-added tasks. Don't get left behind; mobile payments are not going anywhere anytime soon, and they are becoming the norm for today's competitive dealerships. Learn more about installing Kimoby Pay by contacting us today.