From the start, Kimoby’s mission has been to help dealership service departments across the automotive industry deliver impeccable customer service. Today, Kimoby is excited to announce its acquisition of ACE Marktplace, a white-label productivity platform that makes it easy for automotive OEMs, dealers, and dealer groups to integrate and offer select on-demand services under one branded solution.
In keeping with the Kimoby philosophy, ACE Marktplace helps dealerships connect seamlessly with their sales and service teams. The AI-empowered ecosystem enables intelligent booking and connects shuttle, loaner vehicles, valet, and delivery services to consumers who can track and communicate with drivers in real-time, including instant telematics data with GPS and vehicle condition information.
The end-to-end connected vehicle platform will help dealerships adapt, scale, and reshape the future of their customer service. Powered by Telematics, AI, and Machine Learning, the tools generate previously untapped revenue through smarter insights and connected vehicle solutions.
The new addition to Kimoby’s offering will provide dealerships with a better technological infrastructure to support their customers in a highly competitive market. Customer service has never mattered more than it does today, and service departments will now be able to leverage a new way to provide stellar customer service while improving their retention strategy.
For more information on this exciting new chapter, please read the press release.